Stepp Estate Sales was extremely helpful, professional and they are really nice people. They arranged everything, handled the entire sale, advertised to draw a large number of shoppers and delivered just as they said they would. I highly recommend them to anyone.
Alan Gray Burcope, AIA, MBA, LEED AP ■ Architect
2400 Apopka Boulevard ■ Apopka, Florida 32703
Amazing Home in Winter Park On Chain of Lakes !
I wanted to write and let you know how pleased I was with your management of my parent’s estate sale. Your market insight and attention to detail allowed us to complete the disposal of all items quickly and without issue. Your knowledge of each item’s value as well as the best venue to sell each item, auction versus estate sale, etc, was priceless!
I also appreciated that you updated me often during the process and responded to my questions in a timely manner. I felt secure knowing that you would treat every item in the house with the same care my family would.
Thank you again for handling this sale with minimal involvement from our family. Any future customers can be assured that your company gets a five star rating from me!!
My experience with Stepp Estate Sales was fantastic. In an effort to downsize, I decided to sell many of my personal belongings and collectibles and working with Grace was wonderful.
Her understanding of how challenging it was to let go of many of the memories, was a great help during the process.
From the very beginning to the very end, communication was thorough and prompt.
I highly recommend SteppEstateSales.
Hi Grace & Ty
I wanted to thank you for all your hard work in putting on a such a successful estate sale! Also, I really appreciate the time you took to clean up afterwards and taking items to sell on Ebay for me. You have a real talent for this and it made a stressful time so much easier for me. You and your family are all very professional, friendly and fun! I would recommend you to anyone :)
Thank you, again, for an outstanding job! You exceeded my expectations. I didn't expect you to clean up afterwards, especially the items in the refrigerator.
I will definitely refer business to you as mentioned in our earlier conversation.
Hello Grace, Thank you so much for your service. It is a hard time but you
made it much easier with your compassion and nice personality. I really
appreciate all the help. I will meet with you on Thursday, we will talk on
the phone today as you said.
Thank you again.
Grace: thank you for running such a wonderful sale. We were very pleased with your professionalism and greatly appreciate how you and your family ensured that the home was put into good order and cleaned after the sale.
Winter Haven Sale
We really appreciate all you and your family have done and will continue to do to help us sell Dad's and David's items. It has been our pleasure to work with you. I sure hope it was worth your time and effort.
We look forward to hearing from you about the ebay stuff.
January 1, 2015
Dear Grace and Ty –
We would like to thank you for the excellent estate sale you held on our behalf. The professionalism of you and your staff was outstanding. We were very impressed with the organization, your communication throughout the set-up and sale, and the follow-up afterwards.
Most importantly though, was your attitude and your way of thinking about the sale. Even though this is a business (and you handled it very proficiently), the care and respect shown to us as a family, was most significant. Never did we get the feeling that you were just about the money. In fact, your caring attitude, and the fact that you thought of us as people with feelings, and your understanding that we were going through a hugely emotional transitional phase, was truly appreciated.
Others that we interviewed made it seem as though once the contract was initiated, they were then in charge. You and your staff were flexible, which made the process far more palatable and bearable. Make no mistake, we feel that you did try to maximize the value and return from our items in that process – and the speed with which we received our money was remarkable.
We also appreciated your holding to the price on some special, more valuable pieces that we discussed beforehand. When they did not sell during the initial estate sale, you offered them on eBay, in order to capitalize on an even greater marketplace. It has been nice to receive checks following the end of the sale as well.
To summarize, we would highly recommend Stepp Estate Sales to anyone looking for an efficient, caring organization to manage the liquidation of their family’s belongings.
The Ruby Family Trust